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The first exercise of every lesson is a free sample, and you can try 3 different ones without signing up. A plan opens every exercise in every lesson, the timed tests and certificates. Plans are Monthly, Annual or Lifetime; prices are on the pricing page.

Sign in, open the account menu (the round button with your initial) and choose Plan. That opens Stripe's secure page for your plan, where you can cancel. You won't be charged again, and your plan stays open until the end of the period you've paid for.

Every plan has a 30-day money-back guarantee on its first payment, with no reason needed. Sign in and use Refund my payment in "Your plan and account" at the top of this page: if your plan qualifies, the refund is made at once, in full, to the card you paid with, and the plan ends. Banks usually show it within 5 to 10 business days. If the button isn't offered, send us a message and a person will look at it. The full policy is on the refunds page.

Open Plan in the account menu. Stripe's page for your plan lets you change the card and download every invoice and receipt.

Monthly and Annual plans renew automatically until you cancel; the renewal date is on the plan page under Plan in the account menu. The 30-day guarantee covers the first payment only, but if a renewal looks wrong to you, send us a message and we'll look into it. Please write to us before disputing the charge with your bank: a refund from us is quicker.

Make sure you're signed in with the email you paid with, then reload the page: access usually opens within a few seconds of paying. If it's still locked after a minute, send us a message with that email and we'll open it.

Not yet as a product. Instructors can use the free instructor kit with a class. For a group purchase, send us a message with how many people and we'll reply.

On the sign-in page, choose Forgot password. If the page says resetting by email isn't open yet, send us a message from this page with the email on your account and we'll help you back in. We'll never ask for your password.

Send us a message from the account you have now, with the new address, and we'll change it for you. Your progress and plan stay with the account.

Progress made while signed in is saved to your account, so sign in with the same email on the device you're using. Work done before signing in is kept in that browser only, and private browsing windows forget it when they close. If something is still missing, send us a message and say which lessons.

Sign in and use Delete my account in "Your plan and account" at the top of this page. It cancels a plan that renews, then deletes your account, practice record and support requests. Stripe keeps its own record of payments, as the law requires. More is in the privacy policy.

Every answer is checked by code, on the values your work produces, so a different but correct method still passes. First read the feedback under Check answer: it names the cell or line that doesn't match. A common cause is a number typed in where a formula was asked for, or a range that stops a row short. If you still think it's right, use Report a problem under the exercise: it sends us that exact version and your answer, we replay it with the same grader, and fix the exercise for everyone if it's wrong.

New numbers gives the same task with a different company and different amounts, so you can practice until it's easy and answers can't be copied. You're fluent in an exercise after solving two versions on the first try without hints.

Use Hint for a nudge, one step at a time, then Walk me through it to go through your own version step by step. Solution shows the answer; after looking, choose New numbers and solve a fresh version on your own.

Yes. The spreadsheet, the journal and the forms work by touch, and the tips are worded for touch and keyboard alike. A laptop is more comfortable for the longer spreadsheet tasks.

Reload the page first. The spreadsheet engine is a large file, so a slow connection can take a few seconds the first time. If it still won't load, send us a message saying which exercise and which browser, or use Report a problem if the exercise opens.

A timed test with numbers our server chooses and answers our server grades. Passing gives a certificate of completion with a public code (AE-XXXX-XXXX-XXXX) that anyone can check at Verify a certificate. It shows what you did here; it isn't a certification, and it isn't Microsoft's MO-220 credential.

No. It is MO-220 practice, mapped to the public exam objectives. Accounting Exercises is not affiliated with Microsoft or Certiport.

Send us a message with the certificate code and the right name, and we'll correct it.